Changing Plans

Moving from PRELUDE to SOLO to ENSEMBLE and back,

By Terry Treble
April 1, 2021

Upgrading Plans and Student Seats

PRELUDE to SOLO or ENSEMBLE

When you are done experimenting and assessing suitability for your use with the PRELUDE free trial it is easy to sign-up for a paid subscription. To do this simply select "Subscription" from the Admin Dashboard. There you will find a "Subscribe" button. Clicking on that will bring up the panel that shows the four Plans available to you; SOLO monthly or annual, and ENSEMBLE monthly or annual.

Choose the Plan you want, select the number of student seats you want, fill out the required information for payment. Note that you may choose when to begin the paid subscription--it defaults to immediately. Remember, you may increase the number of student seats later.

Then "Checkout". Your credit card will be charged, or, if you have chosen an annual Plan and wish to pay by check, you will receive an invoice to which you can respond with a check within 30 days.

All information you placed or created in PRELUDE will then be available in your new Plan. Teachers and students created in PRELUDE will be inactive, so that you can configure to your new Plan. (SOLO will permanently inactivate any Teacher-Admin created, and will restrict to one Teacher.)

SOLO to ENSEMBLE

If you need more students seats than 19 or more than one Teacher then an upgrade to ENSEMBLE is easily done. Select "Subscription" from the Admin Dashboard and select the ENSEMBLE Plan. Choose the number of student seats you want and enter the required information

All information created or entered in the SOLO Plan will then be available in ENSEMBLE and active. There should be no interruption to your students. You may then proceed to configure ENSEMBLE to meet your needs.

The charge of the new amount to your credit card will take place immediately, or, if you have chosen an annual Plan and wish to pay by check, you will receive an invoice to which you can respond with a check within 30 days.

Student Seats Increase in Monthly or Annual Plans

In the SOLO Monthly Plan, during any month the number of student seats may be increased in increments of 1 (up to 19 total). This is accomplished by selecting "Subscription" from the Admin Dashboard. Increase the number to what you want. SAVE.

In the ENSEMBLE Montly Plan, during any month the number of student seats may be increased in increments of 5 (without limit). This is accomplished by selecting "Subscription" from the Admin Dashboard. Increase the number to what you want. SAVE.

The total number of student seats you want will be immediately available. A pro-ration of the additional cost to the end of the month will be automatically calculated and added to your account. At the next monthly charging of your account the new price, plus the proration, will be charged.

Annual Plans student seats increases are accomplish just as monthly plans. The difference is that ONLY increases are allowed. As with monthly plans, the increased student seats are immediately available. A pro-ration of the additional cost to the end of the year will be automatically calculated and added to your account. An invoice will be created for the pro-rated charge and will be charged to your credit card, or if you have chosen to pay by check, you will receive an invoice to which you can respond with a check within 30 days.

Downgrading Plans and Student Seats

ENSEMBLE to SOLO

If you need to reduce the number of available student sea.ts below 20, or no longer need multiple teachers for students less than 20, then a downgrade to SOLO is possible. This is accomplished through the Admin Dashboard "Subscription" selection.

Choose the SOLO plan. You may switch from monthly to annual or annual to monthly. Choose the number of student seats you want, enter the required payment information, and SAVE.

The new plan goes into effect immediately. All students and teachers will be made inactive. You will need to re-activate those students you wish to occupy the now-reduced number of student seats. And only one Teacher can be active.

No records are lost, but student game-playing may be interrupted until they are re-activated.

Student Seats Decrease in Monthly Plans

In the SOLO Monthly Plan any month the number of student seats may be increased in increments of 1 (up to 19 total). This is accomplished by selecting "Subscription" from the Admin Dashboard. Increase the number to what you want. SAVE.

In the ENSEMBLE Montly Plan, during any month the number of student seats may be decreased in increments of 5 (to a minimum of 20). This is accomplished by selecting "Subscription" from the Admin Dashboard. Decrease the number to what you want. SAVE.

The total number of student seats you want will be immediately the limit. A pro-ration of the additional cost will be automatically calculated and credited to your account. At the next monthly charging of your account the new price, less the proration, will be charged.

All students will be inactive, if the new student seats limit is less than the number of currently active students, since the system does not know which students should be active. You will need to re-activate the ones you want. No records are lost, but student game-playing may be interrupted until they are re-activated.

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