All Categories SUPPORT Help Center Use

Help Center Use

How to Use this Help Center

By Terry Treble
November 28, 2020


This Help Center is our primary support tool for our members and users. It will be updated frequently to make sure that all areas are thoroughly covered. You will find an answer to an issue the quickest (within minutes) by using the Help Center, rather than calling us or submitting a Support Request.

You will also find other resources, such as those for Teachers and Students.

You can access the Help Center from our Home Page, from the Login menu after signing in, or directly at

Search Box

Enter a key word or words in the "How can we help you?" box and each occurrence of that will be presented. Clicking on one of the high-lighted selections will take you to the article in which the key word occurs.

Categories & Articles

Select a Category to find a list of articles titles. Selecting the title will take you to the article text.

Using Links.

When lists, charts, spreadsheets and other visual aids are available a link is provided in the Help Center article. Clicking on the link will open the document in Google Docs.

Once in Google Docs you may use the screen controls to enlarge or decrease the image size, scroll the document, and print it.

To return to the Help Center use the "Previous Page" < at the top of your browser screen.

A link looks like this:

Link to Terry Treble Logo

Links are used also within the Help Center as a convenience to link between specific articles.

Version 1.0

A special Category is provided to house selected resources from Version 1.0 issued in March, 2006 and subsequently updated until October, 2015. No further updates will be made to this information, but some long-time members find this information helpful as is.

Link to 1.0.


We provide a link at the top right of the Help Center to our Roadmap of planned updates and new functionality. You can keep track there of what may be coming and its status.

Missing Information

Since we will be updating the Help Center frequently during 2021 you may find an article incomplete, or a reference to something that doesn't exist yet. We apologize in advance for any confusion. We think you will like what is still coming.

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